I have to say I am so glad I made that decision. It is by far the best quality. Great customer service. I highly recommend purchasing the chair!

Clear instructions. The manual included a QR code that, when scanned, took me to a video of the chair's assembly process. From all that work (it isn’t a lot of work to assemble the chair, but just keep going with the story here) of assembling the chair. This chair can provide more comfort. Love it.

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!