Impressed by the chair's quality. Above all I want to mention how nice the design is. I was doubting wether or not it would be worth it to get a design, as there's quite a premium on top of the base price, but a particular one stood out to me. Having purchased it, I do not regret a single cent. It's extremely well executed. I am really impressed by the effort that went into this. I am impressed by the quality of every part of the chair. It is a joy to use, it feels incredibly sturdy and comfortable, and with the amazing design. I think this chair is worth every cent that is asked. My only complaint is that the delivery service is impossible to deal with, as always.

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"

First off, shipping was extremely fast. I was to assemble it in less than 20 minutes because the instructions were clear, concise, and easy to follow. It feels sturdy and safe. Overall, it has amazing customer service and this chair is great value.