I upgraded my chair because I was experiencing back pain from a previous chair. Everything in the box is well packaged and doesn't fell like a cheaper knockoff brand at all. his chair has helped my back tremendously. Everything else is top notch and I highly recommend if you are sitting for long periods.

In terms of stitching and cutting, the quality is second to none; it looks great! I also really like the neck and back cushions; they're supportive. I love these armrests and how they work. Not only are they of superior quality, but they are also quite solid. When you tilt the backrest to the rear, it locks into place securely and provides sturdy support!

No odor, no burrs on the whole. Well-made & good packaging. All in all, a very good shopping experience.