Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly. As a 6'3", 260lb, man who spends close to 12 hours at his computer (between work and live streaming) I have to say this is pretty comfortable.

I had an issue with my chair, but the team sorted it out under warranty without any hassle. The service was incredibly helpful, friendly, and efficient. You can trust them to take care of you!

I went with DXRacer chairs because of their reputation for great customer support and the comfort of the chair. When an issue came up that wasn’t covered by the warranty, they quickly responded and helped me out, which just reinforced why I chose them in the first place.