I upgraded my chair because I was experiencing back pain from a previous chair. Everything in the box is well packaged and doesn't fell like a cheaper knockoff brand at all. his chair has helped my back tremendously. Everything else is top notch and I highly recommend if you are sitting for long periods.

But now I'm realizing it: This chair wants to make me healthy! Lumbar cushions, neck cushions... Things you don't find on a normal office chair! Comfortable, supportive... unusual! My body has always been more "hunchback at the top, hollow back at the bottom"! Now the chair is trying to correct both!

I have been using this chair daily for over two months now, often for long hours. Here is my impressions. I love the shape of this chair. It fits me (I'm 6'1", 200 lbs). This is the best chair I have ever owned and used! Now I can lean back and take a nap!