Honestly, I've had my dxracer since 2012. a while back the mechanisms for my chair was still broken and I'm still glad that the dx racer still provides these parts because I get to enjoy my chair with just specifically big and tall! I can only hope that my chair continues to stand the test of time and then take racer continues to have these accessories as they are top quality!

Comfy, not a cushion you sink into, but is firm and holds well for hours. Love the full tilting back and the removable cushions. Downside is that if you are tall, around 6' the chair is too short.

I had an issue with my chair, but the team sorted it out under warranty without any hassle. The service was incredibly helpful, friendly, and efficient. You can trust them to take care of you!