The chair looks very solid and stable from the very first moment, so you don't have to worry about the workmanship. When you sit on it, it's a real treat for your body and the supplied cushion provides excellent support for your lower back, and the head cushion is also a nice feature when reclining.

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"

A simple direction made the chair assembly easy. I finished within 20 minutes.