We love their products and love their service even more. Always a 5 star from us. PS. We are not gamers. We use them as office chairs, and they are fantastic.

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Two weeks in use now! It's comfortable beyond measure... I've already found the reclining function to be "very good" with an (unintentional) nap while watching a video, my bed wouldn't have been any more comfortable!