Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

Great looks. A good-quality chair and very comfortable.

As a guy who's spent a lot of time in front of a desk, putting in 8-14 hour days, I've gone through a few chairs that just didn’t hold up to the task. I’m a bigger guy, so I needed something that could really support me. I had heard about Dxracer's reputation, especially their Tank series, so I decided to dive in after doing a lot of research. And honestly, the hype is real. The chair was delivered quickly, the assembly process was smooth and felt solid, and the quality was evident from the start. The Tank series chair is a game-changer. Whether I’m sitting upright working, gaming, or even kicking back to relax, the support is spot on. I’ve already put in a couple of 14-hour days, and I feel way better than I did with my old chairs. The fully reclined position is comfortable enough to catch some sleep, and the magnetic pillow is crazy soft and plush. If you’re in front of a desk all day like me, this chair is definitely worth it.