I just finished putting it together; it probably took me half an hour or so. I like the firmness and support of the chair itself (which I'm sitting in as I type this), a significant improvement over my old office chair.

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.

This new chair is amazing. I can easily adjust the height of the armrests. The cushions are nice and firm. The reclining of the chair works well. The moment I sat I felt relief already.