In terms of stitching and cutting, the quality is second to none; it looks great! I also really like the neck and back cushions; they're supportive. I love these armrests and how they work. Not only are they of superior quality, but they are also quite solid. When you tilt the backrest to the rear, it locks into place securely and provides sturdy support!

Replaced the pivot mechanism again, due to extreme use. Fit like a glove, and fits on older chair models too!

I've been using this chair for over 1 month now. It's the most comfortable chair I've ever worked long periods of time at a desk at. . Looks nice, it feels pretty sturdy, would buy again. Company very nice.