The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

But now I'm realizing it: This chair wants to make me healthy! Lumbar cushions, neck cushions... Things you don't find on a normal office chair! Comfortable, supportive... unusual! My body has always been more "hunchback at the top, hollow back at the bottom"! Now the chair is trying to correct both!

The chair was delivered right on time and it was exactly what we were hoping for! My husband was so excited about the chair's features and had no trouble assembling it.