Nothing is broken, everything still works. The chair is comfortable and looks cool. My back is not complaining at all. I think that's enough to recommend the chair.

So far, I’m really digging this chair—my buddies have some, so I’m confident it’s gonna hold up for a few years. The instructions were solid, but the assembly video was a game changer since I’m more of a see-it-to-get-it kinda guy. Only hiccup was the delivery guy dropped it off at the wrong apartment building, and the box was very heavy to move.

Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.