The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

This chair is suitable for my requirements and provides a high level of comfort. I am satisfied with the purchase. The chair I bought has surpassed my first expectations.

Overall, I'm very happy with it. It's roomy enough for me, but the neck and back support are not ideally positioned, at least for my height.