Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

Easy to assemble. Looks great. Feels comfortable. Nice color. Seems very sturdy.

Let's start with the biggest advantage of the DX Racer: the comfort of this chair is unquestionable. It is really very comfortable! When I sat down for the first time, the chair really gave me an experience where I felt as if my tight back had loosened up. The DXRacer is adjustable in many different directions, making it easy to find the best sitting position.