Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

The upholstery of the DXRacer is of the highest quality. Both the seat and the backrest are pleasantly soft and yet offer sufficient firmness. Even after hours of sitting, I don't feel any discomfort or signs of fatigue.

I really like my DXRacer chair. It was easy to put together when it arrived, and it felt good to sit in right away. I’d give it a 10/10—great chair.