Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.

But now I'm realizing it: This chair wants to make me healthy! Lumbar cushions, neck cushions... Things you don't find on a normal office chair! Comfortable, supportive... unusual! My body has always been more "hunchback at the top, hollow back at the bottom"! Now the chair is trying to correct both!

All in all, I love this chair. I think the fabric is excellent and super comfortable. This is the first office chair I’ve ever fallen asleep on.