I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"

I had an excellent experience ordering from DXRACER. The chair itself exceeded my expectations—Biggest thing for me is the quality of the fabrics; they feel amazing. If you're still searching for a chair with great comfort and great building quality: look no further!

Chair was easy to put together, two people make it quick and easy.Chair is comfortable and appears well made, solid and heavy.Delivery was fast and boxes arrived in good condition.Packaging is great molded foam and parts are very well protected.