First off, shipping was extremely fast. I was to assemble it in less than 20 minutes because the instructions were clear, concise, and easy to follow. It feels sturdy and safe. Overall, it has amazing customer service and this chair is great value.

A pretty good chair. The materials feel high quality and solid. Easy to put together.

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"