Packaging is top notch, and well thought out. I was pleased to learn how easy adjustment levers are to access (rock, tilt, raise-lower, lumbar support).

Love the chair. Easy to put together.

I recently bought a Master chair for my desk, after my partner highly recommended it. I’d been using a dinner chair as my desk chair for over a year, which caused me some back pain. The Master chair has been incredible so far! The back support is amazing, and I love how easy it is to adjust the settings to change my posture throughout the day. I’m really hopeful it’ll help undo the damage from my old chair. Overall, I’m so happy with both the product and the fantastic customer service!