I upgraded my chair because I was experiencing back pain from a previous chair. Everything in the box is well packaged and doesn't fell like a cheaper knockoff brand at all. his chair has helped my back tremendously. Everything else is top notch and I highly recommend if you are sitting for long periods.

Assembly is simple and easy to follow thanks to the included instructions. Just follow the step-by-step instructions and you won't have any further problems. You may need a second person to put it on what I call the height adjuster.

Comfy, not a cushion you sink into, but is firm and holds well for hours. Love the full tilting back and the removable cushions. Downside is that if you are tall, around 6' the chair is too short.