First off, shipping was extremely fast. I was to assemble it in less than 20 minutes because the instructions were clear, concise, and easy to follow. It feels sturdy and safe. Overall, it has amazing customer service and this chair is great value.

Upon getting the chair, the assembly process was very simple. From my perspective, there is no cause for complaint. The initial days, weeks, and months were highly satisfactory. This chair surpasses all other (office) chairs in terms of comfort, based on my own experience.

What a chair! Very nicely labeled parts, directions and above all the quality of the materials and the entire chair. This should be one of the top selling chairs anywhere it is sold. All the features that I needed are in it, and I can sit comfortably and work or game in it for hours, without a doubt.