Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.

Quality is excellent. Worth the price. Assembling is easy. Headrest is good.

This was for my son's birthday. I was hesitant to buy such an expensive chair but after sitting in it, it is worth the money.!! I'm thinking of getting one for myself!