Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

The material is extremely durable. I believe that every player should have a chair like this.

Recibí esta silla como regalo de Navidad. Me dieron el modelo Bananyacat y es muy lindo. El material es muy grueso, no se siente barato en absoluto. Tenía mucho miedo de que mi gato la rayara como hizo con mi silla anterior, pero cuando intentó arañarla y dejar marcas, no fue tan grave. Apenas hizo una abolladura y es casi imperceptible porque el material es muy resistente. Recomendaría esta silla.