I am not disappointed. The chair is very comfortable. I can make several adjustments to fit my needs. The assembly was easy and easy to follow.

This is a perfect chair for my son, for his desk/gaming needs. While assembling it, although relatively straightforward, one of the castors wouldn't fit! After a half hour of trying to bang it into place, it finally went in far enough to be safe to sit on. Overall, it's a great-looking chair!

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!