Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly. As a 6'3", 260lb, man who spends close to 12 hours at his computer (between work and live streaming) I have to say this is pretty comfortable.

It reclines 135° and has 4D armrests, a rocking function, and high-density foam pillows. So many ways to ensure that your time is comfortable while in this chair.

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"