The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

The height and tension adjusting on the chair works great, I found the exact perfect spot for someone my height and haven't had to adjust either of these since, very happy with this! The armrests are incredibly durable.

I'm satisfied and recommend my buy. High-end and comfortable. Simple to maintain.