All the pieces and parts were packaged with care. Everything went together perfectly. The chair has great adjustable lumbar support and it's so comfortable. I use this chair approximately 8 to 10 hours a day with no issues. It's been about 2 weeks now since I ordered the chair. So far, its amazing. This is a great chair and in my opinion it's definitely worth the price.

Very easy to assemble, sturdy and comfortable. I had a DXracer chair before (forgot the model) and they do last pretty long. But the price is a little steep on this model and I am not sure if I would recommend this one

We love their products and love their service even more. Always a 5 star from us. PS. We are not gamers. We use them as office chairs, and they are fantastic.