Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

I ordered this chair last Month, it came earlier before the date stated on the website, so really happy and surprised at the extremely quick service. Put it together so quickly on my own. Extremely comfortable so hopefully my long days on the computer will be so much easier on my body.

Honestly, DXRacer has been amazing! The chair is so comfortable, It’s perfect for both working from home and gaming. It arrived in perfect condition, and I’m seriously 100% happy with it. The setup was super easy thanks to clear instructions. I had a small issue with the delivery, but their customer service was super easy to reach and really helped me out. All in all, amazing product and great support. Totally recommend it!