Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.

The delivery was incredibly fast. Premium packaging, easy to read and follow instructions and an amazing quality product. The chair itself is outstanding—honestly, the best gaming chair I’ve ever had. I can't see myself going with any other brand now; I'm even thinking about collecting more of these chairs! Overall, I’d give it a 10/10 and highly recommend it!

Steel frame construction. I would recommend this chair and buy it again.