Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly. As a 6'3", 260lb, man who spends close to 12 hours at his computer (between work and live streaming) I have to say this is pretty comfortable.

Excellent quality, fast shipping, and premium customer service. Five-star ratings.

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!