As soon as you open the box and you see the packaging, you'll know right there that you got something good. Really great chair. The seat is firm, supportive, and comfortable hours in. The pillow is a nice touch, as well as the lumbar support being movable within the seat.

Love the chair. Best chair and best customer service ever!

Excellent gaming chair. I've been through several other gaming chairs that all claimed to be comfortable and durable but proved otherwise. Upon assembling this chair, it was evident it's far superior in quality to others I've had. It's truly a heavy-duty chair made with quality materials. I ordered the XL since I'm 6' 4" and 225 lbs. The chair back and height adjustment of the seat is perfect for someone my height. The seat padding is very comfortable, and much thicker than other chairs I've had. The chair was delivered much sooner than I expected. It was listed as preorder at the time of my purchase, but it was delivered in less than a week.