As someone who spends a lot of time sitting and designing, I can't recommend this company enough to anyone looking for a new chair. My old cheap chair was wrecking my back, even when I tried to maintain good posture. I ended up sitting in awkward positions just to feel comfortable. I never realized how much a firmer chair could make a difference. A friend recommended this brand, and after using my chair for over a year now, I can't imagine going back.

It is both comfortable and durable. However, the delivery was slow.

Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.