Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

As a someone who spends extended periods at a computer, I sought a premium chair that would focus comfort, support, and function, while simultaneously allowing me to play guitar from the same piece of furniture. This chair exceeded my expectations in every aspect. The chair's adjustability options are impressive. The height can be easily adjusted, as can the pitch of the backrest. The armrests are also adjustable.

I tried out alot of chairs before this purchase, never really found a chair I was COMPLETELY comfortable and happy with. This chair is very well made, appearance 10/10 real good looking chair. You will not be disappointed at all!