Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.

I spent about half an hour on the assembly by myself. Everything arrived in one piece because every component was securely packed in foam. I am satisfied with my purchase. I might buy one for my office at work!

Two months ago I finally bought this chair and have to say: "I'm impressed." It's the BEST chair I've ever sat on. Even my back pain has improved or (almost) disappeared.