Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.

The armrests can be adjusted in height and the backrest can be reclined far back. The cushions provide excellent support and help me sit up straight, which can be pleasant for the back. The seat cushion is made of cold-cure foam and looks very classy.

Great Chair, not just for looks. I sit at my computer for a few hours at a time with research and work and this is the first chair I have had that I do not find myself adjusting my seating position every 20 minutes. Great construction quality as well. Well worth the cash.