I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.

I spent about half an hour on the assembly by myself. Everything arrived in one piece because every component was securely packed in foam. I am satisfied with my purchase. I might buy one for my office at work!

Clear instructions. The manual included a QR code that, when scanned, took me to a video of the chair's assembly process. From all that work (it isn’t a lot of work to assemble the chair, but just keep going with the story here) of assembling the chair. This chair can provide more comfort. Love it.