In terms of stitching and cutting, the quality is second to none; it looks great! I also really like the neck and back cushions; they're supportive. I love these armrests and how they work. Not only are they of superior quality, but they are also quite solid. When you tilt the backrest to the rear, it locks into place securely and provides sturdy support!

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.

This chair is overall great. It looks sleek and clean in my space, has fantastic lumbar support (without needing a pillow), and I love how much it can safely recline without feeling like you're falling.