I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"

Let me tell you—this chair? It’s the real deal. Just looking at the box, you can tell it’s premium. And when you open it? Boom! You’re greeted with the clearest, most straightforward instructions ever, designed to make you feel like a genius as you put it together. If your day was a mess before, trust me, once you open this thing, you'll be smiling like you've just won the lottery. And the assembly? Pure satisfaction. Every piece fits together perfectly, as if it was crafted by experts. Thoughtful design, solid materials, everything just screams quality..Now, let's get something straight— it's on the firm side. But if you want something soft and snuggly, sit on your couch. This chair wasn't made to cuddle you, it's here to elevate your whole experience. It's built for serious business—gaming, work, whatever you need. And let me tell you, no regrets here. This chair is worth every single penny.

The material is super premium feeling. The chair is awesome! It is very solid and you can clearly feel the quality. I have the same experience as when I bought $500 chair.