Everything went very well, very good website, Clear and fast communication via e-mail, fast delivery but the most important the quality of the Chair is great! The Price/Quality ratio is even better. I would look no further A+++++

My son loves his new game chair so much. It was a wonderful birthday present. My son can sit and play games all day.

Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.