The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

It was also very easy to assemble and it included a nice Allen wrench with a t-handle to make assembly easier. I'm really happy with this new chair and I'm looking forward to using it for years to come!

I needed a chair for both gaming and office use, so I chose this one. Nice chair!