Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

Tengo que decir que he pasado por varias sillas para gaming, y déjame decirte que esta es la mejor silla que he tenido. Es muy espaciosa y tiene una base de metal sólido con ruedas más grandes, lo que hace que su construcción sea muy robusta. Los apoyabrazos son ajustables, y el añadido de la almohadilla de memory foam con efecto refrescante es un plus adicional. Si estás buscando una silla que no sea demasiado cara y que aún así ofrezca una experiencia de gaming cómoda, ¡esta es la silla para ti!

I am finding the chair more comfortable now that I am getting used to it. I lean back all day every day and put lots of pressure on it.