Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

Great Chair, not just for looks. I sit at my computer for a few hours at a time with research and work and this is the first chair I have had that I do not find myself adjusting my seating position every 20 minutes. Great construction quality as well. Well worth the cash.

Fantastic, durable, versatile and comfortable. No complaints at all it was exactly the type of chair I was looking for.