First off, shipping was extremely fast. I was to assemble it in less than 20 minutes because the instructions were clear, concise, and easy to follow. It feels sturdy and safe. Overall, it has amazing customer service and this chair is great value.

It was very easy to assemble and took me 20 minutes. You can do it on your own, but it's quicker and easier with two people (the backrest weighs quite a bit and the other individual parts aren't exactly light either).

This is a perfect chair for my son, for his desk/gaming needs. While assembling it, although relatively straightforward, one of the castors wouldn't fit! After a half hour of trying to bang it into place, it finally went in far enough to be safe to sit on. Overall, it's a great-looking chair!